About us

We’re Samphire

We provide homes and create sustainable communities. The work we do matters because the lives we help matter.

Our tenants are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.

And as part of Flagship Group, we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.

Couple on a park bench with child

2023/24 annual report

We understand how important it is for you to have an affordable, well maintained home, with a service that is easy to access. Take a look at how we performed last year.

Staff member sat at desk in the office

Working for us

Our people help us to solve the housing crisis – that’s why we'll always support, invest, and empower them. There are lots of job opportunities available with us – from HR advisers and IT support, to electricians and housing officers. With so much to choose from, we're sure we can help you find a job that's right for you. Head over to our Flagship Group website and take the first step towards your new career today.

Our commitment

We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.

Policies and documents

Our policies and documents guide us in delivering services to our tenants. 

Housing

Latest News

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ASB in your community

25/03/2025

ASB in your community

Some actions, whether intentional or not, can make others feel unsafe or cause unnecessary disturbances. Let’s all do our part to ensure that our neighbourhoods remain welcoming for everyone.

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How to reduce mould in your kitchen and bathroom

17/03/2025

How to reduce mould in your kitchen and bathroom

Any activities that create steam, like cooking on the hob or using the shower, put excess moisture in the air – that’s where problems can begin. However, there are things we can all do to help minimise damp and mould in our homes.

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Affordable homes coming to Suffolk's 'hidden gem' village – here's how to apply

14/03/2025

Affordable homes coming to Suffolk's 'hidden gem' village – here's how to apply

New homes for affordable rent and shared ownership will soon be ready in a 'hidden gem' Suffolk village.

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Top tips to keep you and your family fire safe

10/03/2025

Top tips to keep you and your family fire safe

From testing your smoke alarms regularly and keeping escape routes clear, to having an evacuation plan in mind, there are many ways we can stay fire safe at home.

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Recent workshop reinforced a shared commitment to real change for Thetford

26/02/2025

Recent workshop reinforced a shared commitment to real change for Thetford

A shared commitment to working together to benefit Thetford people was underlined at a recent workshop.

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How our dedicated damp and mould team can support you

11/02/2025

How our dedicated damp and mould team can support you

Stopping mould before it starts to form is essential for maintaining a healthy and safe living environment and we take this very seriously. That’s why, we have a dedicated damp and mould team who focus entirely on dealing with damp, mould and condensation.

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