We’re Samphire
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.
And as part of Flagship Group, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Our service standard commitment
We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.
Support and wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Samphire customer.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Latest news
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10/03/2025
Top tips to keep you and your family fire safe
From testing your smoke alarms regularly and keeping escape routes clear, to having an evacuation plan in mind, there are many ways we can stay fire safe at home.
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07/06/2023
How to prevent a home appliance fire
Fire prevention starts with you. So how can you reduce the risk of a fire at home and keep yourself and your family safe?
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07/03/2022
What is contents insurance and why do you need it
Home is where the heart is, but it’s also where you keep the possessions that mean the most to you, so it’s important you protect them - that’s where contents insurance comes in.
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12/10/2021
Abbey Residents: Have Your Say and Help Shape Future of Your Community
The future of the Abbey estate in Thetford is being shaped with the community as the latest stage of consultation gives residents another opportunity to have their say and develop ideas further.
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