We’re Samphire
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.
And as part of Flagship Group, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Our service standard commitment
We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.
Support and wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Samphire customer.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Latest news
View All
04/12/2025
How Pension Credit can boost your income
If you're over state pension age and on a low income, Pension Credit can be more than a top-up to your weekly income. Many people miss out because they don’t realise what they’re entitled to.
Read More
18/11/2025
Safeguarding Adults Week: Prevention in Practice
Safeguarding Adults Week is an opportunity to raise awareness of safeguarding whilst looking at prevention in practice, and highlight how our teams can support you. This year’s theme is ‘prevention: act before abuse’, encouraging organisations and communities to recognise the signs and intervene before abuse escalates
Read More
05/11/2025
We’ve published our Customer Annual Report for 2024-25
Every year, we compile some of our highlights from the previous 12 months and share it in a report for our customers. This year is our first edition as Bromford Flagship, following the merger in February 2025.
Read More
24/10/2025
Volunteers bring splash of colour to Thetford neighbourhood
Green-fingered volunteers joined town council staff and Flagship to brighten up part of Thetford with wild daffodils, grape hyacinth and snowdrops.
Read More
16/10/2025
Bromford Flagship responds to decision on Abbey planning application
Bromford Flagship has responded to Breckland Council's decision to refuse outline planning permission for the Abbey regeneration project in Thetford.
Read More
02/10/2025
Bromford Flagship and LiveWest in merger talks to deliver more homes and stronger communities
Bromford Flagship Limited and LiveWest Homes Limited in talks to form a combined business focused on sustainable growth and investing in homes, services and communities
Read More